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A VoIP phone is a telephone that uses Voice over Internet Protocol (VoIP) to place and receive calls. VoIP is a technology that allows telephone calls to be made over an internet connection instead of a traditional phone line.

VoIP phones are available in a variety of styles, including cordless and wireless, and can be used with either a VoIP service provider or a traditional phone company. In addition to the increased mobility and compatibility that VoIP phones offer, they also provide several other benefits.

For example, VoIP phones often allow users to make calls using their computer’s internet connection, which can save money on long-distance charges.

Additionally, many VoIP phones come equipped with features that are not available with traditional phone service, such as caller ID, call waiting, and voicemail. As the popularity of VoIP continues to grow, so too does the number of choices available when it comes to choosing a VoIP phone.

What is the difference between VoIP phones versus traditional phones?

The VoIP phone has several advantages over the traditional landline telephone. The most significant difference is that a VoIP phone uses the internet to route calls, whereas a landline phone requires a physical connection to exchange.

This means that VoIP phones are not tied to any specific location, and can be used from anywhere there is an internet connection.

In addition, VoIP phones do not require a physical handset, as calls can be made using an app on a computer or mobile device. As a result, VoIP technology offers greater flexibility and portability than traditional telephony.

General VoIP Statistics

The US VoIP market is expected to be worth $17 billion by 2022.
A VoIP service is used by 31% of businesses.
55% of businesses still use a combination of VoIP and traditional phone services.
Because of the rise in remote work since the pandemic began in 2020, the use of VoIP and video conferencing has increased by nearly 212 percent.
77 percent of users say that the most important benefit of using a VoIP service is the ability to find and follow each other (the ability to receive or make calls from anywhere).
Most people switch to a VoIP service for conference calls (65%), as well as for mobile IP PBX (45%) (58 percent).
Many businesses have reported that VoIP has improved their ability to handle phone calls (67 percent), improve their message management (63 percent), and allow them to perform work from home (63 percent) (57 percent).
Users of a VoIP service are plagued by problems with the software 85 percent of the time.
 Reliability is cited as the most important consideration by 69.5 percent of businesses when looking for a VoIP provider.

VoIP Market Share Statistics

In the United States, the VoIP industry employs over 1,000 people.
Android VoIP has an annual revenue of over $90 million, making it the largest VoIP operating system provider.
Mobile devices are used by 74% of companies that make use of VoIP.
About 40% of the global VoIP market is dominated by the United States.
France and Japan come in second and third, respectively.

VoIP and Cost-Saving Statistics

A VoIP service can save personal users up to $30 a month in operating costs by switching to the service.
Businesses can expect to save anywhere from 30% to 50% over the cost of traditional phone lines when switching to VoIP.
A VoIP can also save businesses up to 90% on their initial set-up costs (savings on installation, maintenance, and upkeep) As many as 32 minutes of call time per day per customer service rep can be saved by businesses using a VoIP service.

Future of VoIP Statistics

This industry is expected to grow to $183.7 billion by 2027, according to forecasts.
Over the next five years, it is possible that the cost of using a VoIP service will drop by 3%. 
Voice over IP (VoIP) is expanding at a CAGR of 15%.
In the next ten years, 95% of all VoIP customer interactions will be powered by artificial intelligence (AI).


The use of VoIP is growing and will continue to grow in the coming years. This technology provides many benefits that businesses can take advantage of, such as cost savings, improved communication, and enhanced productivity.

If you are not using VoIP yet, now is the time to consider making the switch.


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